PROCESSING TIME
Orders typically take up to 2 business days to be prepared before shipment.
If your order has not yet been shipped, it means it is currently being processed. In case of any unexpected delays, we will notify you via email.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
DELIVERY TIME
Estimated shipping time:
| Country/Region | Shipping Fee | Delivery Time |
|---|---|---|
| USA | $8.00 | 5–8 business days |
Please note that delivery times may be longer during peak seasons.
- We currently do not ship to U.S. military bases
- We do not support shipping to multiple addresses in one order
TAX
We do not collect sales tax on any orders.
SHIPPING DELAYS
If your package has not arrived within 30 days, you are eligible for a full refund.
If your order is delayed, please contact us and we will respond within 12 hours.
If your tracking status shows delivered but you have not received your package:
- Please check around your property or with neighbors
- Contact the shipping carrier listed in your shipping confirmation email
- If the issue persists, contact us at:
[email protected]
IMPORTANT NOTICE
- We are not responsible for delivery issues caused by incorrect or incomplete shipping information
- Please double-check your address at checkout
- If you notice an error, contact us immediately at:
[email protected]
⚠️ Once your order has been shipped (after approximately 48 hours), we are unable to make changes.
CUSTOMS, DUTIES & FAILED DELIVERY
- Customers are responsible for any customs fees, duties, or taxes required by their region (if applicable)
- We are not responsible if:
- The customer refuses delivery
- Multiple delivery attempts fail
In such cases, the order may be canceled and no refund will be issued.